The official Yahoo Customer Care Twitter account has responded to reports that Yahoo Mail users are experiencing issues for the second day in a row.
Down Detector has received a surge of reports of Yahoo Mail down today, with the majority of issuses revolving around difficulties logging in.
The Yahoo Customer Care Twitter account said they are aware of the issues and ae working on a fix right now.
They tweeted: “We’ve received reports that users are seeing temporary access errors when accessing #YahooMail. Our engineers are working on a fix to restore functionality as soon as possible. We apologize for the inconvenience.”
UPDATE TWO – Tuesday 2.25pm GMT: Yahoo Mail down reports have surged again today, with Down Detector detecting a spike in users experiencing issues with the e-mail service.
Downdetector.com has registered a peak of almost 900 reports of Yahoo Mail down today, with the majority of issues in the US and the UK.
Yahoo Mail users have taken to social networking site Twitter to report issues with the service.
One user tweeted: “yahoo mail down 2nd day in a row…..come on now…..some of us have work to do!”
While another added: “@Yahoo — EMAIL DOWN! What’s up with this #YahooMail? ????”
And one posted: “Second day in a row of Yahoo mail being down. Guess I’m not getting work emails today”.
UPDATE ONE – Tuesday 1.15pm GMT: Yahoo Mail down reports have fallen drastically on Down Detector, but users are still reporting issues with the service.
Last night reports of Yahoo Mail down on downdetector.com fell from a peak of over 2,000 to just a handful after around three hours of downtime.
While the Yahoo Mail issues seem to be fixed for most users, some have been contacting the official Yahoo Customer Care Twitter account asking for assistance.
Responding to one user, the Twitter account explained there is a lingering issue with the default iOS Mail app when it is synced to Yahoo Mail.
Yahoo said they are working with Apple right now to resolve it.
The Yahoo Customer Care Twitter account tweeted: “We’re currently working with Apple to resolve syncing issues with the native iOS Mail app. In the meantime, you may want to access your emails from the Yahoo Mail app or a mobile web browser.”
YAHOO • GETTY
Yahoo Mail down – E-mail problems hit hundreds of users
ORIGiNAL – Monday 5.25pm GMT: Yahoo Mail is down right now with users of the e-mail service experiencing login problems and issues receiving and reading messages.
Independent website Down Detector has received hundreds of reports that Yahoo Mail is down today.
The outage tracker monitors social mentions around certain topics to detect when services go down across the world.
The Down Detector outage map also showed the Yahoo Mail issues has been affecting users in the UK and US.
The official Yahoo Customer Care Twitter account has posted about the Yahoo Mail issues today.
They tweeted: “Some of our users are experiencing a “Will be right back message” or “Temporary error 18” when accessing #YahooMail.
“Our Engineering team is working quickly to resolve and we apologize for any inconvenience.”
Down Detector map showing areas affected by the second Yahoo Mail e-mail outage
Hundreds of Yahoo Mail users reported the e-mail service as down
Yahoo Mail users have taken to social networking site Twitter to report issues with the service today.
One user tweeted: “@yahoomail is down. Hello, anybody home at Yahoo?”
While another posted: “#YahooMail is down”.
And one added: “@yahoomail always goes down when I need it the most”.